Privacy Policy

Last updated: December 2024

Introduction

At Cantoloom ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email address)
  • Profile information and preferences
  • Questionnaire responses and creative inputs
  • Generated music files and usage data
  • Device information and app usage statistics

Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

  • Device information (device type, operating system, unique device identifiers)
  • Usage data (app features used, time spent, interactions)
  • Log data (IP address, access times, pages viewed)
  • Location information (if permitted by your device settings)

How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and maintaining our AI music generation service
  • Processing your questionnaire responses to generate personalized music
  • Improving our AI models and service quality
  • Communicating with you about your account and our services
  • Analyzing usage patterns to enhance user experience
  • Ensuring security and preventing fraud
  • Complying with legal obligations

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our Service, including:

  • AI and music generation services
  • Cloud storage and hosting providers
  • Analytics and performance monitoring services
  • Customer support and communication tools

Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

  • Comply with legal obligations or court orders
  • Protect and defend our rights or property
  • Prevent fraud or security issues
  • Protect the safety of our users or the public

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure cloud storage with access controls
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Restriction: Request limitation of how we process your information
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact us using the information provided below.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@cantoloom.com

Subject: Privacy Policy Inquiry

We will respond to your inquiry within 30 days and work with you to resolve any concerns regarding your privacy.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.